Everything you want to know
Everything you want to know
How it Works
Reserve. Unlock. Paddle.
If you have any questions about your rental, please don’t hesitate to call one of our on-call team members at 1 (888) 589-9435
Rental FAQs
Hours and periods of rental availability reflect expected temperatures and other location constraints. Rental days are scheduled based on historical trends and publicly available data. We cannot guarantee, nor do we set or control any water temperature. Days of operation are based on historical water temperatures in the region and guidance from safety organizations. While no finite reckoning or determination can be made, it is our aim to only allow rentals when water temperatures are suitable for on-water paddling recreation that does not require wet suits.
Contact us for group pricing and availability.
A least one person in a rental party must be 18 years of age or older. The primary adult renter, aged eighteen or older, must present a valid government-issued photo ID via digital photo upload as part of the reservation process.
Adult supervision is required. Children under 7 must be accompanied in a two-person kayak. Children over 7 may solo kayak with a concurrent adult rental.
The primary adult renter, aged eighteen or older, must present a valid government-issuedphoto ID via digital photo upload as part of the reservation process.
The individual, or legal adult in a rental party, must make payment for the rental(s) via a valid credit or debit card.
Late returns are subject to additional charges. All equipment, including paddlecraft (kayaks, or SUPs), paddles, PFDs, etc. must be returned, in a clean and orderly condition, to its designated HIVE cell and secured by the end of the rental period. Please allow sufficient time to properly secure all equipment and activate the Smart Padlock prior to expiration of the rental period – there is a good chance another paddler will be anxiously waiting for their outdoor adventure to start.Each rental is for a discrete time. All equipment must be returned to its HIVE cell prior to theexpiration of that period. Usage beyond that period will incur a $50 penalty plus a 1-hour automatic renewal at the current 1-hour rental rate. This policy ensures paddlecraft are ready for each renter.Visit www.hivepaddlesports.com for videos that will help you get out on the water and all stowed away quickly. If you become aware you will be late in returning, please call us at 1 (888) 589-9435 so we can assist you and other renters who may be impacted.
Once a rental is confirmed and payment is processed, it is final.No refunds can be made for cancellations or no-shows.Given the variability and uncontrollable nature of weather that could impact outdoor activities, no refunds can be made for weather concerns. If weather conditions are dangerous, orsuspect, do not rent and do not paddle. As an alternative, you may want to use code“WASHOUT” at one of our local partners for discounts on dining and other purchases (subject to availability).Should the paddlecraft and equipment not be ready and available for rent (either missing or unusable) please alert us at 1 (888) 589-9435.Management reserves the right to offer refunds, alternative paddlecraft, or credits for future use on a case-by-case basis. Any remunerative refunds may take up to 14 business days forcredit card processing and will be net of all processing fees.Refunds are processed through Stripe, our secure payment provider, and may take up to 14 business days to appear on your account depending on your bank.
Rental prices vary based on the type of kayak and duration (hourly, half-day, or full-day). Please visit our pricing page or contact us for current pricing and special packages.
Yes, we highly recommend booking in advance, especially during peak seasons. Reservations can be made online or by calling 1 (888) 589-9435. Walk-ins are welcome, subject to availability.
No experience is required! Kayaking is a safe and enjoyable activity for all skill levels. We recommend browsing our safety materials and familiarizing yourself with your paddle location before you go.
Rental FAQs
Hours and periods of rental availability reflect expected temperatures and other location constraints. Rental days are scheduled based on historical trends and publicly available data. We cannot guarantee, nor do we set or control any water temperature. Days of operation are based on historical water temperatures in the region and guidance from safety organizations. While no finite reckoning or determination can be made, it is our aim to only allow rentals when water temperatures are suitable for on-water paddling recreation that does not require wet suits.
Contact us for group pricing and availability.
A least one person in a rental party must be 18 years of age or older. The primary adult renter, aged eighteen or older, must present a valid government-issued photo ID via digital photo upload as part of the reservation process.
Adult supervision is required. Children under 7 must be accompanied in a two-person kayak. Children over 7 may solo kayak with a concurrent adult rental.
The primary adult renter, aged eighteen or older, must present a valid government-issuedphoto ID via digital photo upload as part of the reservation process.
The individual, or legal adult in a rental party, must make payment for the rental(s) via a valid credit or debit card.
Late returns are subject to additional charges. All equipment, including paddlecraft (kayaks, or SUPs), paddles, PFDs, etc. must be returned, in a clean and orderly condition, to its designated HIVE cell and secured by the end of the rental period. Please allow sufficient time to properly secure all equipment and activate the Smart Padlock prior to expiration of the rental period – there is a good chance another paddler will be anxiously waiting for their outdoor adventure to start.Each rental is for a discrete time. All equipment must be returned to its HIVE cell prior to theexpiration of that period. Usage beyond that period will incur a $50 penalty plus a 1-hour automatic renewal at the current 1-hour rental rate. This policy ensures paddlecraft are ready for each renter.Visit www.hivepaddlesports.com for videos that will help you get out on the water and all stowed away quickly. If you become aware you will be late in returning, please call us at 1 (888) 589-9435 so we can assist you and other renters who may be impacted.
Once a rental is confirmed and payment is processed, it is final.No refunds can be made for cancellations or no-shows.Given the variability and uncontrollable nature of weather that could impact outdoor activities, no refunds can be made for weather concerns. If weather conditions are dangerous, orsuspect, do not rent and do not paddle. As an alternative, you may want to use code“WASHOUT” at one of our local partners for discounts on dining and other purchases (subject to availability).Should the paddlecraft and equipment not be ready and available for rent (either missing or unusable) please alert us at 1 (888) 589-9435.Management reserves the right to offer refunds, alternative paddlecraft, or credits for future use on a case-by-case basis. Any remunerative refunds may take up to 14 business days forcredit card processing and will be net of all processing fees.Refunds are processed through Stripe, our secure payment provider, and may take up to 14 business days to appear on your account depending on your bank.
Rental prices vary based on the type of kayak and duration (hourly, half-day, or full-day). Please visit our pricing page or contact us for current pricing and special packages.
Yes, we highly recommend booking in advance, especially during peak seasons. Reservations can be made online or by calling 1 (888) 589-9435. Walk-ins are welcome, subject to availability.
No experience is required! Kayaking is a safe and enjoyable activity for all skill levels. We recommend browsing our safety materials and familiarizing yourself with your paddle location before you go.
Access Your Adventure™
Have any questions?
How can we help?
In a medical emergency dial 9-1-1 from your phone immediately.
Have any questions?
How canwe help?
In a medical emergency dial 9-1-1 from your phone immediately.
